![]() You'll see for yourself.One of the most common questions that we get is when the 20 will be available in a 6’4″ box with Ramboxes. We are a company BENT ON QUALITY, because we recognize that you don't get more than two bites at the apple. The bottom line is that having learned a valuable lesson, we are not about to make the same mistake twice. If anyone takes issue with what I am saying, I would ask that they contact me so that I can lay any confusion to rest. Thanks again for giving me a chance to tell the truth. I can however lend abosulte assurance, that you will never find any BakFlip cover that is made from alumimum, or produced in our factory over the last few years that will ever fail, period! The problem for us is that old sentiment resonates loudly on the net, no matter how old. This year we were the number one selling tonneau cover through Ford Motor Company, with a 0% defect rate for the year. I can safely say that we have less than a 0.5% defect rate across the board! Granted, the "once bitten twice shy" sentiment may still resonate with a few unfortunate folks that had the old BakFlip, however we have replaced over a million dollars worth of covers at our own expense in an effort to demonstrate reliability and I believe we have done a stellar job showing goodwill and good faith. Prior to us producing aluminum and FRP covers, this wasn't rquired and we made mistakes. Our tonneau covers are more extensively tested than any others because it's required to achieve OEM aproval, which we have. The truth is this: That while many would make excuses, we took the high road, learned from our mistakes and built one phenominal tonneau cover that today, is the best, most trusted brand of folding tonneau covers sold in the world. I will put all my money on the BakFlip in terms of outperforming the rest and as far as strength and durability go, not to mention operation, ease of use, function etc. I would go so far as to put the BakFlip up against any folding tonneau cover out there. There is no way that we would ever achieve OEM endorsement with a sub quality product. The result of this learning curve caused BAK Industries to begin producing all alumimnum tonneau covers about 2 years ago, and I can tell you with absolute certainty, that the quality is absolutely unbelievable! 99% of these issues stemmed form expansion and contraction of plastic. The product was made of plastic, which ultimately resulted in some serious issues like warping, rivets working loose and panel separation form frames. The reality is that a few years back, we were making a BakFlip cover that was less than perfect. Sure, thanks for the opportunity to lay some truths to rest! Hopefully you did the same thing and saved some money. It's been a while, but I know I paid a lot less than MSRP, and got free shipping. Or, actually, maybe I just found the info there on who to call directly at Retrax, and told them I was referred from TheDieselStop. I bought mine through one of the vendors on and saved at least $100. Sorry to hear you paid full retail for yours. But I did have it on my '06 and the whole thing still looked like new after 4 years. I did not have that on the '04 and the latch/handle doesn't look very good now. I would recommend getting their weatherproof lock cover thingie that they offer. ![]() I loved them! A buddy of mine lives just down the street and he's still got my '04 with that Retrax on it and it still works great. I had a Retrax on my '04 F350 and on my more recent '06 F350. Besides, with that short a bed, I really don't want to give up a foot of it for a Retrax, regardless. I don't think my bike would fit all the way in, even using the tailgate. When I'm only starting with a 5' 7" bed, that just doesn't leave me enough room. The problem with a Retrax is that the canister takes up over a foot at the front of the bed.
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